Microsoft Copilot Studio
A platform for building custom AI agents, workflows, and apps with connectors and models.
- Automation & agents · editorial fit
Overview
Microsoft Copilot Studio is a low-code platform for creating, extending, and publishing conversational or autonomous agents and agent flows. Makers can describe an agent in natural language or use a graphical interface, attach knowledge and tools, connect Power Platform services, and publish to supported Microsoft or external channels.
Commercial use is measured through Copilot Credits under prepaid or pay-as-you-go licensing. Microsoft also offers an individual trial for building agents; the documentation says the initial trial can be extended by 30 days.
Supported use cases
Create an employee support agent
Answer from internal knowledge and trigger approved service workflows.
Extend Microsoft 365 Copilot
Add organization-specific knowledge, actions, and agents to a Microsoft 365 environment.
Build a customer-facing agent
Publish an agent to a supported external channel with the required capacity and governance.
Limitations
Publishing and capacity require licensing
Trial access is intended for creation and evaluation; production use consumes Copilot Credits and channel or connector rights vary by license.
Key capabilities
Agent creation
Builds custom agents from natural-language instructions or a graphical authoring experience.
Knowledge and generative answers
Grounds responses in configured organizational and external knowledge sources.
Actions and agent flows
Connects tools, Power Platform connectors, APIs, and deterministic flows to agent behavior.
Multichannel publishing
Publishes agents to supported Microsoft 365 experiences, websites, and external channels according to licensing.
