Workato

Enterprise integration and automation platform with AI agents

Freemium
  • Automation & agents · editorial fit

Overview

Workato is an integration and orchestration platform for connecting applications and data, automating business processes, managing APIs, and building AI agents that take action through governed enterprise systems. Its recipes and connectors support both departmental automation and centrally managed integration programs.

Workato Free supplies a one-time credit grant and access to orchestration and agentic capabilities; paid self-service and enterprise offerings add recurring capacity, users, document processing, analytics, custom connectors, governance, and support. Usage is converted into Workato credits across tasks, API calls, rows, and agent actions.

Supported use cases

Automate an employee lifecycle

Coordinate HR, identity, IT, and communication systems when a person joins or leaves.

Connect an AI agent to enterprise systems

Expose approved actions and data while maintaining organizational controls.

Synchronize business records

Keep customer, finance, or operations data aligned across applications.

Limitations

Credits are shared across capabilities

Different tasks, API calls, rows, document pages, and agent actions consume the common credit balance differently.

Free grant is finite

Workato Free includes a one-time credit grant rather than an unlimited recurring production allowance.

Key capabilities

  • Application integration

    Connects business applications and systems through packaged connectors and custom APIs.

  • Workflow orchestration

    Builds event-driven recipes that move data and coordinate multi-step business processes.

  • AI agents and enterprise tools

    Creates agents that can take governed action across connected enterprise applications.

  • API and data operations

    Supports API management, real-time data and event orchestration, and low-code application workflows.