Fiddler AI

AI observability and model monitoring platform

Freemium
  • Data & analytics · editorial fit

Overview

Fiddler AI is an observability, security, and control platform for enterprise AI agents and models. It records and evaluates production traces so builders and governance teams can understand behavior, detect safety or quality problems, monitor cost and latency, and enforce guardrails around AI systems.

The current product has expanded from predictive-model monitoring into an AI control plane for agentic and generative systems while retaining predictive observability. A free tier covers real-time guardrails, a usage-priced Developer tier adds unified observability and evaluations, and the Enterprise tier adds scale, governance, deployment options, and support.

Supported use cases

Monitor a production AI agent

Trace agent actions and tool calls, then investigate failures, latency, quality, and token cost.

Enforce safety at runtime

Apply guardrails to detect harmful or noncompliant inputs and outputs before they reach users.

Evaluate a model or agent release

Compare experiments and ongoing production behavior with task-specific evaluators.

Limitations

Tiered product scope

The free tier covers guardrails; unified observability, custom evaluation, enterprise deployment, and governance require paid tiers.

Key capabilities

  • Agent and model observability

    Monitors traces, performance, quality, behavior, and cost across agentic and predictive systems.

  • Continuous evaluations

    Runs tests and production evaluations with built-in, custom, or bring-your-own judges.

  • Runtime guardrails

    Detects or blocks risks such as hallucinations, toxicity, sensitive-data exposure, prompt injection, and jailbreak attempts.

  • Enterprise governance

    Adds role-based controls, auditability, scalable deployment, and governance workflows.